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New Paradigm Partners Unlimited Webinar Membership

Subscribe to the NPP Webinar Membership and receive unlimited access to all educational webinars.

  • Members will have access to the library of recordings and materials of all past webinars.
  • Includes a minimum of 2 new webinars per month with the possibility of more to be added throughout the year. 
  • Also receive a complimentary 1 hour consultation with New Paradigm Partners
  • $50/month automatic billing, cancel at anytime.

 2014 Calendar


Affordable Care Act: What Health Clubs Need To Know Now
By Kara Maciel, Peter Stein, and Gretchen Harders: Partners of Epstein Becker Green
Tuesday, August 5th - 2pm ET 

Please join Epstein Becker Green’s Labor & Employment practitioners as we continue to review the Affordable Care Act and its ongoing impact on health clubs and their group health plans and programs.

The U.S. Department of Health and Human Services is moving quickly to implement the Affordable Care Act.  The Final Rules implementing the Employer Mandate have been released as well as extensive rules on the reporting requirements.  Additional rules are forthcoming regarding expanded employment-based wellness.
This webcast will provide an update on the implementation of the law including planning for 2015 and beyond and will focus on how the law will impact health clubs both large and small, and what they should do now to plan for it.

During this program, Epstein Becker Green practitioners will: 
• Review the ACA implementation timeline
• Discuss the structure of the law and basic concepts affecting health clubs
• Discuss critical employer decision making and planning for 2015 and beyond
• New developments

Loyalty and Retention
By Maria Parrella-Turco
Tuesday, August 12th - 2pm ET

Attend this Complimentary Webinar and:

  • Discover why member loyalty is more crucial in our industry today more than ever
  • Learn about industry loyalty metrics, how they are changing and what it means for your business
  • Understand how loyalty is measured and why and how it’s different from retention
  • Cost effective loyalty models and how they can work in your business Know what works and what doesn’t — best practices give you a competitive advantage.
  • Understand metrics for financial planning
  • Be aware of the impact of program structure on technology requirements and support

Please go to the following link to register.

25 Ways To Generate More Leads and Traffic
By Maria Parrella-Turco
Tuesday, August 19th - 2pm ET 

Most clubs today have a traffic challenge, not a closing challenge. 

Need more members? Running out of ideas on how to generate more guest traffic? This seminar will teach you 25 ways to generate more members!

You will learn both internal and external marketing ideas including referral programs, past member promotions, the best direct mail campaigns, and corporate and community outreach. Find out how to use your marketing dollars wisely by communicating with the right demographics and differentiating your club from the competition

Join industry expert Maria Parrella-Turco with New Paradigm Partners and learn how to build a marketing plan that will help bring in the guest traffic you are looking for. This brief 40 minute seminar will change the way you look at your year's marketing campaign.



How To Handle Information Calls
By Maria Parrella-Turco
Tuesday, September 16th - 2pm ET 

This powerful webinar will teach your staff how to handle the incoming call when a savvy prospect calls for information. This webinar will cover:

- Where the incoming call fits in the sales process
- The four G’s  - Greet, Gather, Give and Get
- Putting yourself in the caller’s shoes
- How to stay in control while not being overbearing
- Getting the name and phone number
- Putting it all together

Plus, live role plays will be used to demonstrate how to handle information calls!



How to Train Your Front Desk Staff
By Maria Parrella-Turco
Tuesday, October 14th - 2pm ET 

Your Member Services Desk Team is the face of your club. This webinar will cover key factors in training your Member Services Team. From the minute your members walk in the door your Member Services Team is on stage.  Attending this webinar will ensure you are able to train your Member Services Team to represent your business properly.



Creating and Maintaining a Lawful Internship Program
By Susan Gross Sholinsky and Jeffrey Landes: Partners of Epstein Becker Green
Tuesday, November 4th - 2pm ET 

Are your interns considered "employees" under federal and state wage and hour law? The answer to this important question could have substantial financial and other consequences to your organization. Internship programs should be structured strategically, so as to comply with applicable wage and hour guidelines.

At this timely and important webinar, we will discuss how to minimize both your organization's liability and the risk of wage and hour lawsuits.

How To Make $1 Million in PT
By Maria Parrella-Turco
Tuesday, November 18th - 2pm ET 

In this session participants will learn the compents to achieve a million dollar one-on-one and small group training profit center. The 5 key skill sets of being a successful personal training manager will be discussed. Learn how to hire long term, full-time, quality trainers and help them build their business so they are successful and prosperous.

Find out how to quantify goals and develop strategies to reach those goals in getting to $1 million! Learn how group personal training contributes to the big picture. New Paradigm Partners will share systems and tracking tools to help you formulate your plan. 


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